Effective: December 1, 2016
We at Send Your Media, Inc. know that your privacy is important.
Information We Collect
Information We Automatically Collect
When you access our Website whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Website (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version, operating system; length of visit; page views; referral source; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies, such as Cookies and web beacons.
This information is not linked to personally identifying information.
Information You Provide To Us
In some situations you may provide us with your personal identifying information (called "PII"). PII could include, without limitation, your name, street address, telephone number, email address, answer to security questions, photographic image and, if necessary, credit card and/or other payment/ordering information, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.
You may provide us with PII when you:
subscribe to our Website services, email notifications and/or newsletters; register for our services, or register and/or set up an account/profile to access, visit and/or use certain portions of our Website; and make any transactions between you and us on or in relation to our Website.
Refer a Friend
You may choose to use the 'Refer a Friend' feature in our mobile application. We do not store information you submit about your friend(s).
Cookies and Other Tracking Technologies
Session Cookies which are Cookies that are deleted when you leave our Website.
Persistent Cookies which are Cookies that remain after you leave our Website so that you are recognized when you return.
We may use web beacons (also known as clear GIFs) to access Cookies and count users who visit our Website or open our HTML-formatted e-mail messages. Web beacons are single-pixel graphic files with a unique identifier, similar to Cookies. Web beacons are embedded invisibly on web pages and are stored on a user's hard drive. You can modify your browser settings to control web beacons.
How We Use Your Information
Send Your Media, Inc. will use Information We Automatically Collect to:
Improve your experience on our Website and our services, to count users who visit our Website or open our HTML-formatted e-mail messages, improve the delivery of our ads and web pages to you help us better manage content on our Website by informing us what content is effective and by helping to measure traffic on our Website.
We may use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized content.
Send Your Media, Inc. will use PII to:
respond to your inquiries, and/or other requests or questions;
enable your use of the services available on our Website;
contact you regarding your subscription;
collect payments from you;
and to send you:
information and updates related to your subscription and/or the media you share via our service;
email notifications which you have specifically requested.
Sharing PII with Third Parties
We may use third parties to perform certain services on our behalf. We may share your PII including payment card information, with these third parties solely to enable them to perform the services for us..
Such third parties include those:
hosting our Website;
hosting our CRM;
hosting our customer support platform;
assisting with the delivery of email;
managing the functionality of our Website; and
processing credit or other payment card payments
We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information. We do not provide your PII to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering your subscription service.
We may select and post customer reviews on our Website which may contain PII such as your name and/ or the city, state, or country in which you live. We encourage you to create an anonymous unidentifiable screen name when posting reviews.
When submitting your review you are giving us permission to post your review on our Website.
If you would like us to remove your name or review from our Website, you may contact our customer service by submitting the form located at:https://www.sendyourmedia.com/contact-customer-service.Note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of our Website for a period of time.
Send Your Media, Inc. has implemented and follows commercially reasonable measures to protect against unauthorized access to and unlawful interception or processing of PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Website therefore you use our Website at your own risk.
If you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.
We use industry standard security measures. All credit card information you submit via our Website is transmitted via Secure Socket Layer (SSL) encryption.
Third Party Websites
Send Your Media, Inc. is not responsible for the treatment of your PII or any of your information by any third party.
Changing Or Updating Your Information
You can review and change or update personal information you have provided and your subscriptions or preferences regarding information you receive from us by logging in to your SendYourMedia.com account and entering your updated information in the 'My Account' area of your user account, or by submitting the customer service contact form located at:https://www.sendyourmedia.com/contact-customer-service. We will implement your requested changes as soon as we reasonably can. When you edit your information or change your preferences, information that you remove may remain in our databases or backup media because it is not always possible to completely remove or delete information from those locations.
Disclosure of Information / Sharing Your Information
We may disclose your PII (a) to extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by Government and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (b) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (c) to our subsidiaries or affiliates only if necessary for business and operational purposes or (d) to our vendors if necessary in order to provide you with service as further described below.
Without your express consent, your information will not be sold, exchanged, transferred, or given to any other entity, other than companies acting as our agents to perform task(s) on our behalf and under our instructions, for any reason that is not compatible with the reason that you originally shared the information (except as described above).
We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Website users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.
Notice to California Residents - Your California Privacy Rights
Questions or Concerns, Contact Us
or by postal mail at
Send Your Media, Inc.
Attn: Privacy Officer
13506 Summerport Village Pky.
Windermere, FL 34786