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SendYourMedia.com Privacy Policy

Effective: December 1, 2016

We at Send Your Media, Inc. know that your privacy is important.

This privacy policy is designed to assist you in understanding how we will collect and use the information you provide when you use SendYourMedia.com (the “Website”). Please read this privacy policy to learn more about the ways in which we collect and use your information. If we make any material changes to this privacy policy, we will notify you in accordance with the process described in the Changes section of this privacy policy. By using our Website, you consent to our collection, use, and disclosure of your information as described in this privacy policy.

This privacy policy applies only to information collected through our Website and not to information collected offline.

Information Collection

Information We Collect

Information We Automatically Collect

When you access our Website whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Website (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version, operating system; length of visit; page views; referral source; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies, such as Cookies and web beacons.

This information is not linked to personally identifying information.

Information You Provide To Us

In some situations you may provide us with your personal identifying information (called "PII"). PII could include, without limitation, your name, street address, telephone number, email address, answer to security questions, photographic image and, if necessary, credit card and/or other payment/ordering information, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.

You may provide us with PII when you:

subscribe to our Website services, email notifications and/or newsletters; register for our services, or register and/or set up an account/profile to access, visit and/or use certain portions of our Website; and make any transactions between you and us on or in relation to our Website.

Refer a Friend

You may choose to use the 'Refer a Friend' feature in our mobile application. We do not store information you submit about your friend(s).

Treatment of your friend's information will be subject to the terms of this Privacy Policy.

Cookies Technologies

Cookies and Other Tracking Technologies

A "Cookie" is a small file stored on your hard drive that contains information about your computer. We may use Cookies to enable us to track and target your interests for the purpose of enhancing your experience on our Website. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, save user preferences and track user trends and patterns. We use:

Session Cookies which are Cookies that are deleted when you leave our Website.

Persistent Cookies which are Cookies that remain after you leave our Website so that you are recognized when you return.

The use of Cookies is industry standard so your browser may be set to accept cookies. If you would prefer not to accept cookies, you can alter the configuration of your browser to reject all Cookies or some Cookies. Note, if you reject certain Cookies, you may not be able to access all of our Website features.

Web Beacons

We may use web beacons (also known as clear GIFs) to access Cookies and count users who visit our Website or open our HTML-formatted e-mail messages. Web beacons are single-pixel graphic files with a unique identifier, similar to Cookies. Web beacons are embedded invisibly on web pages and are stored on a user's hard drive. You can modify your browser settings to control web beacons.

Information Use

How We Use Your Information

Send Your Media, Inc. will use Information We Automatically Collect to:

Improve your experience on our Website and our services, to count users who visit our Website or open our HTML-formatted e-mail messages, improve the delivery of our ads and web pages to you help us better manage content on our Website by informing us what content is effective and by helping to measure traffic on our Website.

We may use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized content.

Send Your Media, Inc. will use PII to:

respond to your inquiries, and/or other requests or questions;

enable your use of the services available on our Website;

contact you regarding your subscription;

collect payments from you;

and to send you:

information and updates related to your subscription and/or the media you share via our service;

invoices; and

email notifications which you have specifically requested.

Sharing PII with Third Parties

We may use third parties to perform certain services on our behalf. We may share your PII including payment card information, with these third parties solely to enable them to perform the services for us..

Such third parties include those:

hosting our Website;

hosting our CRM;

hosting our customer support platform;

assisting with the delivery of email;

managing the functionality of our Website; and

processing credit or other payment card payments

We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information. We do not provide your PII to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering your subscription service.

Reviews

We may select and post customer reviews on our Website which may contain PII such as your name and/ or the city, state, or country in which you live. We encourage you to create an anonymous unidentifiable screen name when posting reviews.

When submitting your review you are giving us permission to post your review on our Website.

If you post such content, it will be available to other users of the Website. Your posting may also become public and we cannot prevent such information from being used in a manner that may violate our Privacy Policy or the law.

If you would like us to remove your name or review from our Website, you may contact our customer service by submitting the form located at:https://www.sendyourmedia.com/contact-customer-service.Note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of our Website for a period of time.

Security

Security

Send Your Media, Inc. has implemented and follows commercially reasonable measures to protect against unauthorized access to and unlawful interception or processing of PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Website therefore you use our Website at your own risk.

If you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.

We use industry standard security measures. All credit card information you submit via our Website is transmitted via Secure Socket Layer (SSL) encryption.

All payments submitted through our Website are processed by our payment processor Recurly. You can review the Recurly privacy policy at https://recurly.com/legal/privacy. We will share information with Recurly to the extent necessary for the purposes of processing payments you make, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Third Party

Third Party Websites

Our Website may contain links to third party content or websites that Send Your Media, Inc. does not control. This includes links from advertisers, sponsors and partners. NOTE: if you click on these links and enter a third party’s website these third parties may use their own Cookies to collect data or solicit PII. You should read the third party website’s privacy policy to learn how they will collect and use your information as their policies may differ from ours and will apply to your use of their website.

Send Your Media, Inc. is not responsible for the treatment of your PII or any of your information by any third party.

Information Update

Changing Or Updating Your Information

You can review and change or update personal information you have provided and your subscriptions or preferences regarding information you receive from us by logging in to your SendYourMedia.com account and entering your updated information in the 'My Account' area of your user account, or by submitting the customer service contact form located at:https://www.sendyourmedia.com/contact-customer-service. We will implement your requested changes as soon as we reasonably can. When you edit your information or change your preferences, information that you remove may remain in our databases or backup media because it is not always possible to completely remove or delete information from those locations.

Opting Out

You may opt-out of having your PII shared with third parties except as required by law and you may also request updates or changes to your information or your preferences regarding receiving future promotional messages from us. To do this you may contact our Privacy Officer using the information in the Contact Us section of this privacy policy. If you opt out of having your PII shared with third parties that perform certain services on our behalf, we will no longer be able to provide you with our services.

Information Sharing

Disclosure of Information / Sharing Your Information

We may disclose your PII (a) to extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by Government and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (b) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (c) to our subsidiaries or affiliates only if necessary for business and operational purposes or (d) to our vendors if necessary in order to provide you with service as further described below.

Without your express consent, your information will not be sold, exchanged, transferred, or given to any other entity, other than companies acting as our agents to perform task(s) on our behalf and under our instructions, for any reason that is not compatible with the reason that you originally shared the information (except as described above).

If you do agree to allow us to share your PII with third parties for other reasons, you may opt in by emailing the privacy officer as described in the Contact Us section of this privacy policy. You may revoke this permission (opt-out) at any time. See the section Opting Out for more information.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Website users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

Except as provided in this privacy policy, we will not provide your information to third parties.

Child Privacy

Child Privacy

This Website is not directed at, or intended for use by, children under the age of 13. We do not knowingly allow anyone under 18 to provide any personal information on our Website. Children should always get permission from a parent or guardian before sending personal information over the Internet. If you believe your child may have provided us with personal information, you can contact our Privacy Officer using the information in Contact Us section of this privacy policy and we will delete the information.

Privacy Rights

Notice to California Residents - Your California Privacy Rights

California’s "Shine the Light" law, Civil Code Section 1798.83, permits residents of California to request information about how a business shares their information with third parties for direct marketing purposes. However, under that law, a business is not required to provide this information if it has a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information sharing. We have such a policy and we will not share your information with third parties for their direct marketing purposes without your consent. If you would like to opt-out of our sharing of your information with third parties for their direct marketing purposes or to find out more about your opt-out rights, please contact our Privacy Officer by submitting the form located at: https://www.sendyourmedia.com/contact-customer-service. or writing to us by mail as described below.information will be subject to the terms of this Privacy Policy.

Change Privacy Policy

Changes to this Privacy Policy

We may update this privacy policy from time to time by posting a new version on our Website. You should visit this page occasionally to ensure you agree with any changes. We will post our revised privacy policy on our Website and update the "Effective" date above to reflect the date of the changes. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.

By continuing to use our Website after we post any such changes, you accept the privacy policy as modified.

Quetion Answer

Questions or Concerns, Contact Us

If you have any questions about this privacy policy or our treatment of your information, please write to our Privacy Officer by submitting the form located at: https://www.sendyourmedia.com/contact-customer-service

or by postal mail at

Send Your Media, Inc.
Attn: Privacy Officer
13506 Summerport Village Pky.
# 342
Windermere, FL 34786